***URGENT*** Unable to cancel our account [Resolved]

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Joanne's picture
***URGENT*** Unable to cancel our account [Resolved]


Our organisation - Cambridge & District Volunteer Centre is unfortunately closing this week.

We need to cancel our Vbase account and want to ensure all records/information has been deleted.  I tried to cancel the account 3 times last week but when I go to the cancellation confirmation email to follow the link, this leads to a blank screen.

The help I've received so far just results in the same thing happening.

Please can one of the admins at Vbase cancel/delete our account and send us confirmation: info@cam-volunteer.org.uk as a matter of urgency.  We won't be monitoring our email account from 19 April 2017.

Thanks in advance


Joanne's picture

Just tried to cancel account again and the link provided in the confirmation email still gives me an 'Access denied' message.  I am still able to log-in to our account as normal.

If you need to contact our office by telephone please call: 01223 631820


Hi Joanne,

Cambridge & District Volunteer Centre account has been closed and a confirmation email has been sent to the given email address.


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