Volunteer record problem

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Volunteer record problem

I have just been trying to do some end of year reporting and have noticed a difference in some figures. If I run report on the total number of volunteers on v-base cloud I get a figure which is 11 less than if I do a search for the total number of volunteers. I think we may have had this problem before but I have identified that there are 11 volunteer records that appear twice in the search however they seem to be duplicates of the same record. Has anyone also had this problem? I have e-mailed support.

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Hi Lorna,

We've checked and identified an issue on Volunteer search results and added this into the known issues list. Volunteer records with multiple address records appear multiple times in the volunteer search results.

The total number of volunteers shown on the report is accurate.