2 records of same name. deleted one and it deleted them both TUESDAY [Resolved]

3 posts / 0 new
Last post
caterham vc
2 records of same name. deleted one and it deleted them both TUESDAY [Resolved]

System showed I have 2 volunteers Lilian Lim - VBC had created a 2nd one for some reason.  Deleted it and is removed the lot.  This happened on Tuesday when the system was playing up.  Many activies recorded are now lost. Can this record be restored? Will import the record again if it will let me.

Adidas

rtomalin
rtomalin's picture

VEDA are the best to give a definitive response.  But from my experience, if the Volunteer is from Do-it, then if you delete it in VBC, it will be in My Applications, ready for Import again and you can just repeat the procedure.

Gopi

Hi,

We checked your account and found that the Volunteer record has been imported on 1st of July. Deleting a Volunteer record will not delete all record in same name. Please double check the CiviCRM IDs of the Volunteer records, if you think there are multiple records, before deleting the duplicate record. 

Thanks

Topic locked