Deleting Duplicate Organisations & GDPR

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jodyr's picture
Deleting Duplicate Organisations & GDPR


We are currently having a tidy up of V-Base Cloud at Lincolnshire CVS and I have a number of duplicate organisations that have a presence on V-Base Cloud but not on Do-It that I would like removing from VBC. Who would I need to contact to get these removed? 

Also will Veda be working with Do-It at looking at your processes when the Volunteer Centres recive Do-It applications so that it complys with new GDPR rules? 


Many thanks, 




Lincolnshire CVS 

Mens Trainers yeezy

vcsheather's picture

Hi Jody

If they are non-do-it duplicates then you can just delete them yourself- there's a delete button at the top of the contact record. 


jodyr's picture

Hi Heather, 

Yep - I did spot that and deleted the ones that are local ones but some are Do-Its but when I go on Do-It to 'leave' that org there isn't any file under 'My Organisations' under the recruiter dashboard. :\ I've made a list of the orgs in question and hopefully someone from Veda or Do-It will come back to me with a solution! 



You just need to ask do-it support to permanently delete the organisation and then they should disappear from v-base cloud. They are usually really prompt and delete them quickly. Lorna.

jodyr's picture


Folklowing on from my previous post, I've checked with Do-It and they are saying that i do not have admin rights for the following organisations but I'm still seeing them on Veda: 

  • CIVICRM ID – 34 (Account Closed- No Opp's) Core Assets Children's Services

· CIVICRM ID – 287 *Duplicate org - do not use* MS Therapy

· CIVICRM ID – 306 *No longer recruiting * Lincolnshire Safeguarding Children Board

· CIVICRM ID – 249 British Heart Foundation National

· CIVICRM ID – 219 Caudwell Children Medway

· CIVICRM ID – 264 Closed

· CIVICRM ID – 29 Crimestoppers (Essex) – Thurrock

· CIVICRM ID – 145 Diabetes UK

· CIVICRM ID – 128 DO NOT USE Lincolnshire Police - 1000 Volunteer Challenge

· CIVICRM ID – 152 DO NOT USE Lincolnshire Police - Restorative Justice Department

· CIVICRM ID – 54 Forestry Commission - Whinlatter & Grizedale

· CIVICRM ID – 711 Guide Dogs (Lincolnshire area)

· CIVICRM ID – 237 Hill Holt Wood

· CIVICRM ID – 214 Hill Holt Wood @ The Bridge

· CIVICRM ID – 60 Lincolnshire County Council

· CIVICRM ID – 155 LCC - Mobile Library Reserve

· CIVICRM ID – 47 LCC - Sleaford Childrens Centre

· CIVICRM ID – 226 LCC - Sleaford Library

· CIVICRM ID – 90 LCC Children's Centres West Lindsey

· CIVICRM ID – 86 Lincs Partnership NHS Foundation Trust (LPFT)

· CIVICRM ID – 26 Oxfam (TVC)

· CIVICRM ID – 101 Parkinson's UK

· CIVICRM ID – 38 Prince's Trust

· CIVICRM ID – 21 Royal Voluntary Service (Bromley)

· CIVICRM ID – 28 Royal Voluntary Service (RVS) Ramsgate

· CIVICRM ID – 248 Sustrans (Sunderland)

· CIVICRM ID – 316 Young Enterprise East Midlands

· CIVICRM ID – 275 ZZZDrugs in Lincs

· CIVICRM ID – 337 ZZZTotal Voice/Voiceability

· CIVICRM ID – 209 ZZZYoung Addaction (DO NOT USE)

Would anyone from Veda be able to delete these from our database please at Lincolnshire CVS? 


Hi Jody,

We have a scheduled job to check and remove the records from VBC, if the records do not exist on Do-it. We checked the possibilities of removing the listed records with Do-it API team, and they found out that other Volunteer Centres have rights over these organisation records and hence cannot be deleted.

We are planning to create a new scheduled job that removes organisation records from VBC, if a Volunteer Centre does not have admin rights for the record. Please watch this space for further updates on this...


jodyr's picture


I haven't heard back from you with regards your scheduled job with regards removing organisation records from VBC as requested above as they still appear on our database as of today!

jodyr's picture

Hi Veda,


There still hasn’t been any progress with removing the duplicate organisations from our Lincolnshire CVS database. They are still appearing on it. I did request Veda these to be removed on this post back in September but I haven't heard back from you. Is there a way of deleting these organisations please? This has been going on since my first request in March! I look forward to hearing from you soon.