Having received do-it application notifications, I searched for two volunteers by name. When I used the first name for one it showed no results so I tried the surname and this worked. On the other I tried the Surname with no results, yet using the first name was successful.
I do not know why but I am unable to include a screen shot in this forum.
The issue I have is that if I know that a volunteer is on the system I believed I should be able to search for them by name, ie.if I type 'Joanna' into the search bar then all the Joanna's that have applied will (and do) appear. I then received an application from 'Matilda' - I typed her name into the search bar and is said no applications could be found. I also tried using her last name and still is says there are no applications in this name. This problem appears to be intermittent, as sometimes searching by name does work and sometimes it does not.