Tokens

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lydiam
Tokens

HI,

We have been using tokens happily for the last few months but we have just noticed one of our templates is not carrying over the information from the toek and I cannot see why? I have tried to redo the message but I cannot find the correct token now? Below is the message we had been using, It's the ($opptunity Title) that is not working?

 

Dear {$contactName}

Thank you for your registering an interest in {$opptunityTitle} which was advertised on Do-it.org by Huntingdonshire Volunteer Centre advertised on behalf of the recruiting organisation {$organisationName}.

Please find enclosed further information about the opportunity, including details of how to contact the organisation. Please feel free to get in touch with the recruiter direct, who will arrange a time to meet with you to take your application further.

Please let us know how you get on and whether you start volunteering for the organisation, so we can update our records and your Do-it dashboard. If this opportunity does not work out for you, do come back to us and we can help you find something else.

Good luck and best wishes

[YOUR NAME]
Database Administrator
Email: do-it.hvc@huntsvc.org.uk
Huntingdonshire Volunteer Centre

Huntingdon Office : 1 Princes Street, Huntingdon, PE29 3PA. Tel: 01480 414766. E-mail: huntingdon@huntsvc.org.uk
Ramsey Office: Methodist Church, High Street, Ramsey, PE26 1AA.  Tel: 01487 814117. E-mail: ramsey@huntsvc.org.uk
St Ives Office: Free Church, Market Hill, St Ives, PE27 5AL. Tel: 01480 301462. E-mail: stives@huntsvc.org.uk
St Neots Office: South Street Community Building, South Street, St Neots, PE19 2PH. Tel: 01480 476047. E-mail: stneots@huntsvc.org.uk
Registered Charity Number: 1126811.   Company Number: 6726114

Air Max 90 Hypfuse

Gopi

Hi Lydiam,

It seems you are using the email template which is used by the system for the 'Send Info' emails. Which screen do you use this template and tokens from?

vcsheather
vcsheather's picture

We've had this problem too, using the follow up template. 

lydiam

I think we have solved our own problem. The opp the token would not connect to, Hunts VC were not administrators for that opp. The other one we were having trouble with the opp had expired.