Save button disappeared

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janette.holden
Save button disappeared

Please help.

When i go into an Organisation and try and add a new activity it opens up ok then the save button disappears so i can't do anything with it.

Is anyone else having these problems?

Adidas Arkyn Boost

rtomalin
rtomalin's picture

Hi Janette

I can't see this.  Could you post a couple of screen shots - that would help them.

JuliaD OX

I often get this so I open up another tab and try again and it rectifies itself!!! It's a pain having to do this though and takes up yet more time............ It also does this with "scheduled" and "complete" in the follow up needed action - scheduled just disappears but again, opening up another tab seems to rectify it.

janette.holden

Please find Screen shot below. The save button is not there. Thanks

Attachments: 
janette.holden

This is the bottom of the screen shot

Attachments: 
veda_admin

Hi Janette, We tested and found no issues on the creating activity screens.

  • Do you get this issue for all activities?
  • Any error messages appear on the screen during the issue?
janette.holden

Hi. No i don't get any error messages but i am also briefly  getting a distortion of text wheni scroll down. It just goes into long lines but then rights itself.

I am having the same problem with Volunteers as well.  I have tried it again this morning and got the same. I then clicked on to the forum and then back on the cloud and the save button had reappeared. Looks like i will have to have the cloud open twice so i can click off it and back on again to get it to appear.

Thanks for looking into it

Gopi

Hi Janette,

This sounds to be an issue related to text distortion issue on Firefox. Could you try the following and do let us know the results

  • Check other websites on the same browser
  • Try VBC in chrome browser

Thanks

janette.holden

Thanks Gopi.  I think it is firefox that iis the problem as other websites are distoring as well and it seems to work ok in Google Chrome. 

Is it better to use Google Chrome or should i run an update for firefox?

rtomalin
rtomalin's picture

For my pennyworth - Chrome every time.!!!

Lorna

Definitely Chrome, far less problems.